Integrations

Works with the systems you already use.

Sentinel reads from your inboxes, phone line and chat channels, and writes to your CRM, accounting system and document library. Your team keeps working where they work today.

Microsoft 365

Outlook and Exchange OnlineMailboxes read as mail arrives, through Microsoft Graph
Microsoft TeamsAlerts for urgent and uncertain items
Microsoft Entra IDSingle sign-on with admin, manager and viewer roles

CRM

Microsoft Dynamics 365 / DataverseRecognises the customer and logs every conversation
SalesforceRecognises the customer and logs every conversation
HubSpotRecognises the customer and logs every conversation
Zoho CRMRecognises the customer and logs every conversation

Accounting

QuickBooks OnlineBills and receipts posted from extracted data
XeroBills and receipts posted from extracted data
SageBills and receipts posted from extracted data
Dynamics 365 Business CentralPurchase invoices created from extracted data

Phone

AsteriskVoice agent answers, transcribes and transfers calls
FreePBXVoice agent answers, transcribes and transfers calls

Document storage

SharePointOriginal files, and extracted data in SharePoint lists
OneDriveOriginal files
Google DriveOriginal files

AI services

Azure OpenAIUnderstands messages and drafts replies
Azure AI Document IntelligenceReads invoices: supplier, amounts, dates and line items

Don’t see your system? Sibasi builds connectors to other CRMs, accounting packages and document stores. Talk to us.